Returns & Exchanges

Scanlan Theodore offers returns on full-priced items within 14 days of delivery, provided they are in original condition with all tags attached. We strive to ensure your shopping experience reflects the premium quality and craftsmanship of our collections.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully pack your items in their original packaging, ensuring all designer tags and security seals remain intact and undamaged.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized carrier location.

• 4.
  Quality Inspection & Refund

  Once received, our atelier team will inspect the garment's condition before processing your refund to the original payment method within 7 business days.